Week 8

Task 14: 

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Select any aspect / element of:
professionalism 
professional behaviour 
being a professional 
that interests you and discuss in 300-350words. 

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A: Professionalism is important in all occupations. The most important part of professionalism is being respectful to everyone. Literally EVERYONE, from upper management, peers, admins, receptions, clients, family of clients, competitors to the stranger in the elevator. Everyone should be respected, and when you respect them, you’ll be respected yourself. Everyone have an equal desire for respect, it is the basic foundation of all healthy relationships. When you are paying respect to other people, it would be shown on your face; you’d have a sincere smile on your face. As nutritionists/dieticians we’ll get to deal with a great range of personalities and characters. Clients will have all sorts of backgrounds and experiences, being respectful and not judging them are a crucial part in being a nutritionist/dietician. However it may sound easy, but in fact it really isn’t. Different people have different standard of being respectful, it also depends on the culture they are from, and the background they are from. Sometime you may get clients that don’t respect you, and it gets really hard to respect those people who don’t respect you; it becomes extremely difficult when you are sleep deprived, overworked, and having a bad day. It can be very hard to remain respectful all the time, but as a professional you have to be able to self-regulate and show respect no matter what situation you are in. To be a true professional, one must be able to exhibit a high score of EI, by considering other people’s feelings, being empathetic, and won’t let a bad day determine how he acts. The best way to start practising being respectful is to keep a sincere smile on your face at all times, it gets really hard for people to disrespect you while you are smiling at them.

Some example of being respectful:

Keep eye contact while talking

Being polite and using formal language

Listen carefully while the other person is speaking

Never interrupt who ever is speaking

Being honest and trustworthy

Self-regulating

Say thank you/please whenever possible

Having a smile on your face

Treat everyone equally

Being caring and kind

Basic manners

Show patience and empathy

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Task 15:

Reflect on an experience when you don’t think you (or someone you observed) were treated professionally? 
What occurred during this situation – what were the behaviours that you viewed as unprofessional?
How this situation could be transformed into a more professional interaction / experience

A: My high school math teacher was really unprofessional; she is really disrespectful towards her students. When someone did something wrong, or didn’t do good in their tests, she’d embarrass them as much as she can. She has to understand not all students are good at maths, there’s no need to embarrass them in front of the whole class. Every time when a test result comes out, she’d always tell the whole class who got the lowest mark, and she’d put down the test ranking to remind everyone. This is very unprofessional, she is embarrassing students in front of the whole class, and putting them down in an awful way, and also it’s very disrespectful towards the students, as the marks are quite private, and it’s the student’s choice whether to tell people his marks. Some people feel very uncomfortable sharing their marks. On top of that, the teacher didn’t have student’s permission to announce their marks. What the teacher did may lead to many problems, including lower self-esteem, depression, bullying and discrimination. What the teacher should’ve done is to tell each student’s mark separately. And if there is something wrong, the teacher should talk to the student in private, instead of telling them off and embarrassing them in front of the whole class.

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There was another time when I fell asleep in class, the same teacher told me to stand up for the whole class, and made me feel very uncomfortable. I was very embarrassed, and felt like crying, my dignity was destroyed. This was a similar situation as the one before. In this case, the teacher should’ve waited until the end of class, and talked to me in private, and ask what’s wrong, instead of scolding me and embarrass me in front of everyone. Teachers should be more caring instead of being harsh and mean.

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